Professional

Communication

Providers

KSL Connect offers complete call centre solutions including hosting solutions, telephone numbers setup, advice and services all built around you and your business requirements.

Complete call centre solutions, tailored to customer needs

KSL Connect provides hosted call centre solutions that enable call centres to run and manage profitable campaigns.

An enhanced experience for customers and staff

The KSL Connect auto dialler user interface is unique. It’s very user-friendly, offering enhanced features that provide invaluable customer insights and help teams perform to the best of their ability.

Expert advice and support

With a strong reputation for providing fast telecoms support, KSL Connect is always on hand to respond to their customers’ requirements 24/7 and keep call centres up and running.

Everyone Can Benefit From Our Expertise & Advice

From large businesses to small lead generation firms – established or just starting out. Our experience and unique approach means we have something to offer in every situation.

Much more than ‘just an auto dialler’

KSL Connect provides a ‘one stop shop’ service, meaning that all their customers’ requirements can be met under one roof – hosting, phone numbers, bundled minutes, consultancy, advice, support and training.

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Here to support businesses, 24/7

From setting up initial solutions based on individual business needs to providing advice and technical support around the clock, KSL Connect is on hand to help every step of the way.

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Security and compliance are top priorities

Businesses working with KSL Connect can rest assured that their sensitive customer data will be fully protected and securely backed up. All KSL Connect systems are compliant with GDPR legislation.

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Professional Call Centre Support And Consulting For You And Your Business

 

KSL Connect services

The company offers two cloud-based products: the standard VICIDIAL Contact Centre Suite and a bespoke version. The latter features a unique auto dialling user interface which helps users work more productively and provides excellent visibility over call centre operations. Consultancy and training services are also available. Find out more here.

About Us

Welcome to KSL Connect

Advanced call centre management solutions

KSL Connect strives to provide all the technical services necessary to run an efficient call centre as profitably as possible. Based in the UK, the experienced team works with call centres all over the world, giving them the robust services needed for success at a cost-effective price.

From small lead generation firms to multi-site call centres, KSL Connect provides a tailored approach that can be adapted to meet the requirements of any type or size of business.

Why choose KSL Connect?

KSL Connect can help businesses:

  • Communicate effectively with their customers
  • Boost productivity and increase sales
  • Gain a deeper understanding of their customer base
  • Manage multiple calling campaigns efficiently
  • Monitor agent activity and track performance against targets
  • Train staff to enhance their customer-handling skills
  • Achieve targets by providing expert support and advice

 

Expertise

We have many years of experience in the call centre industry and are here to support and aid you and your businesses growth.

Discretion

You can put your trust in us. Your privacy is our top priority and we are fully GDPR compliant and accredited.

Efficiency

We guarantee fast and comprehensive advice from start-ups through to large scale businesses with a unique approach.